Sign up for My T-Mobile

Verify Account
Password
Security Questions
Contact Info

Verify your account

To get started, we need to verify your phone number. We’ll send a temporary password to your device via free text message so be sure to have your device nearby and turned on. If your device does not have text capability, enter your number anyway and we will ask you for additional information.

Enter your 10-digit T-Mobile phone number

T-Mobile phone number
Resend password

We've sent a text message to xxx-xxx-xxxx with your temporary password.
To verify your account, please check your phone and enter the temporary password exactly as it appears in the text message. Didn’t receive a text? Make sure the number you entered above is correct, and then click “Resend password.”


Enter valid password

Enter the last 4 digits of your SSN

Enter your 4 digit PIN


Enter your date of birth (mm/dd/yyyy)

Enter your temporary password

Start over

All fields required

Please enter your phone number.
Your phone number should be 10 digits. For example: 4445551212.
Please verify your 10-digit T-Mobile phone number is correct.
Sorry, you can't register for My T-Mobile with this phone number. This number is assigned to a T-Mobile® cameoTM  plan. Please register with another phone number on your account.
Your account status doesn't allow you to retrieve password, please contact Customer Service for details.
Sorry - We can't handle your request. Please contact the Customer Service.
Sorry - we don’t recognize this as a T-Mobile phone number.
Please check the number and try again.
A My T-Mobile account already exists for this number:
If this is your account you can:
Log in to My T-Mobile

If you forgot or have not created a My T-Mobile
account password you can:
Reset your password
We’re sorry—your account has been locked to protect your information. There have been too many login attempts with temporary passwords.
Please call Customer Care at 1-877-453-1304 or wait 24 hours to unlock your account.
Sorry, we are unable to send a text message to the phone number you entered. Please enter a valid mobile phone number associated with your T-Mobile account and try again.
Please call Customer Care at 1-877-746-0909 for assistance with managing your account.
Your account is not accessible within My T-Mobile.
Please enter password.
Verify Account
Password
Security Questions
Contact Info

Create account password

Please create a password for your My T-Mobile account. This is the password you will use to log in and must meet the password rules listed.

Create new password

Password rules

  • Must be between 8 and 15 characters
  • Must include at least one number
  • Must contain at least one letter
  • Cannot contain spaces

Reenter new password (must match)
Passwords do not match
Start over

All fields required

Sorry - your new password must be between 4 and 15 characters.
Please try again.
Sorry - the passwords don’t match.
Please try again.
Oops—that isn’t a valid password. Please see the password guidelines.
Verify Account
Security Questions
Contact Info

Choose and answer your security questions

If you forget your password, you can verify your account and reset your password by answering the security questions you select below.
Make sure to fill out all security questions.

All fields required

Tips

  • Choose a question that only you would know the answer to, so it would be hard for someone else to find out or guess.
  • Choose an answer that is real and means something to you.
  • Choose an answer that doesn't change over time, so it will be easier for you to remember.
Your Email contains illegal characters or wrong format.
Sorry - the email addresses don’t match.
Please try again.
In the name field, please use only letters A through Z, hyphen (-), apostrophe ('), and spaces.
In the name field, please use only letters A through Z, hyphen (-), apostrophe ('), and spaces.
Sorry - We can't handle your request. Please contact the Customer Service.
We're sorry, but we do not allow customers to register with their tmail.com or mail.tmo.com addresses, due to FCC rules. Please enter an alternative e-mail address.
Verify Account
Contact Info

Enter your contact information

First name
Please enter a valid name
Last name
Please enter a valid name
Email address
Please enter a valid email address
Reenter email address (must match)
Email addresses don't match

Would you like to register as the Primary Account Holder now?
The Primary Account Holder is financially responsible for the account and can access the billing information for all users and lines on the account.
You can make this selection now or register at a later time.

Last 4 digits of your Social Security number
Please enter valid last 4 digit of ssn
Your date of birth (mm/dd/yyyy)
Please enter valid date of birth

Paperless Billing is a service that allows you to receive your billing information online rather than in a printed, paper format. As a Paperless Billing customer, you opt not to receive a paper bill in the mail and will instead receive an email and/or text message (SMS) notification each month. These settings can be changes at any time from you’re My T-Mobile profile.

Get your monthly bill notification by email and text. By signing up, you accept the Paperless Billing terms and conditions .

All fields required

Thank You! We've completed your registration and verified you as the Primary Account Holder for this account.
Verified Primary Account Holder verified: 111-222-333

You can set My T-Mobile access permissions for other lines on your account from the profile section of the site.

Please enter the last four digits of SSN
Please enter the date of birth( Example: MM/DD/YYYY)
Please enter a valid SSN.
Please enter a valid date of birth.
Sorry - we don’t recognize this combination of Social Security Number and date of birth.
  • Please confirm that you entered the correct last four digits of your Social Security Number.
  • Please confirm that you entered your correct date of birth.
  • If you’re not the Primary Account Holder, you can click “No, skip this step” and finish signing up for My T-Mobile.
Sorry - We can't handle your request. Please contact the Customer Service.
Please enter a valid name.
Please enter a valid email address.
Email addresses don’t match.
The Primary Account Holder information you’ve entered does not match our records. Please update and try again.
Please choose if you wish to designate a Primary Account Holder now.